Frequently Asked Questions
Search or browse the most common topics. If you don’t find what you need, reach out—we’re responsive and clear.
How long do I keep access to self-paced courses?
Ongoing access. We occasionally refresh content for clarity; your access remains and updates are included.
Do I need special tools or yarn?
Beginner courses list affordable needles and smooth, light-colored yarns for visibility. We avoid vendor lock-in and offer alternatives by gauge and fiber.
What is a cohort and is it required?
Cohorts are optional live sessions with feedback and peer critique. They complement self-paced tracks and never gate core materials.
Can I get a refund?
Yes. Within 7 days of purchase if you completed less than 15% of the course. Cohort fees are refundable up to 72 hours before the first session.
Are certificates available?
We provide completion certificates upon request for selected tracks. Certificates reflect learning hours and assessed outcomes, not accreditation.
Will I learn to read charts?
Yes. Chart literacy is embedded across lace, cables, and colorwork. You’ll practice with guided examples and error-recovery drills.
Do you have beginner-friendly garment courses?
Yes. We recommend “Cardigan Logic” for an approachable garment path after foundational skills, with measured pacing and fit guidance.
Is there community support?
We host small, moderated discussion threads and office hours. Expect kindness, specificity, and no performative competitions.